HP HP 4 Years NBD w/DMR C-MFP Hi SVC (U9SF6E)

Redcorp# 1170KFN6 Article# U9SF6E
€ 321,25 Hors TVA
A partir de € 313,54 Détails
Livraison GRATUITE.
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HP HP HP 4 Years NBD w/DMR C-MFP Hi SVC (U9SF6E)
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+32 2 558 30 00

Increase equipment availability and productivity with high-quality onsite and remote support for your HP hardware,as well as selected multivendor equipment. This flexible HP Care Pack packaged service covers desktops,workstations,servers,notebooks and laptops,network equipment,and printing.

Features
Remote problem diagnosis and support
  • HP Services uses electronic remote support tools to isolate your problem and facilitate resolution.
Next business day onsite response
  • For issues that cannot be resolved remotely,an authorized HP Services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window. HP Services returns your covered hardware to operational condition,repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.
Escalation management
  • Established escalation procedures enlist specialized expertise from HP and selected third-parties.
Defective Media Retention Service
  • A standard hardware warranty or service contract requires payment for a replacement part if a defective one is not returned to HP. This option lets you protect sensitive data by keeping your defective disk,without paying for the replacement.
Specifications
General
Service Included Parts and labour
Location On-site
Full Contract Period 4 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Covered Configurations High-volume production color MFP
Details
Service & Support Extended service agreement - parts and labour - 4 Years - on-site - response time:NBD - availability:9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Technical support - remote diagnosis - 4 Years
Defective media retention - 4 Years
Compatibility Information
Designed For Samsung CLX-2160,CLX-6250FXK,CLX-6260FD,CLX-6260FR,CLX-6260FW,CLX-6260ND,CLX-8385NX
Samsung MultiXpress CLX-8540ND,CLX-8540NX,CLX-8640ND,CLX-8650ND
Samsung ProXpress SL-C2670FW,SL-C2680FX,SL-C3060FR,SL-C3060FW,SL-C3060ND,SL-C4060FX,SL-C4062FX


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