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How to return a product?
To return a product at REDCORP, you'll need to request a Return
Merchandise Authorization (RMA) number. NO returns of any type will be
accepted without an RMA.
How to obtain an RMA number?
By filling the RMA Request form here.
By e-mail: marc@redcorp.com
We'll need the following information to authorize your return:
* Customer name
* Invoice number
* Item serial number(s)
* Nature of the problem
Original shipping charges are not refunded on returned items.
Customers are responsible for all shipping charges back to REDCORP on
returned items, and REDCORP will pay the shipping charges on the
replacement or exchange item(s) going back.
All products returned MUST: be 100 percent complete, contain ALL
original boxes and packing materials, contain all manuals, other
accessories and documentation provided by the manufacturer.
REDCORP strongly recommends you fully insure your return shipment in
case it is lost or damaged and you use a carrier that can provide you
with proof of delivery for your protection.
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